Salary: £50,000 - 60,000 per year Requirements: Proven experience as a Technical Business Analyst or Applications Consultant Strong technical understanding of system architecture, integrations, APIs, and databases Previous experience in business analysis and requirements gathering Advanced SQL skills for data extraction, validation, and analysis Experience working with data formats and integrations, including EDI, XML, JSON, and middleware Solid knowledge of business process improvement methodologies such as Lean and Six Sigma Experience producing detailed documentation, including BRDs, SRS, user stories, and API specs Excellent analytical, problem-solving, and communication skills Experience working within the Software Development Lifecycle (SDLC) Familiarity with tools such as Jira, Confluence, Visio, or Lucidchart Knowledge of ERP/MIS systems in manufacturing or production environments is advantageous Exposure to warehouse management, automated fulfilment, or production planning systems is advantageous Background in print, publishing, or similar industries is advantageous Responsibilities: Collaborate with stakeholders across operations, logistics, sales, and IT to gather and define business requirements Analyse and optimise end-to-end workflows, identifying opportunities for improvement Translate business needs into clear functional and technical specifications Produce user stories, use cases, process maps, and technical documentation Work closely with internal development teams and third-party vendors to integrate key systems, including ERP/MIS, EDI, order management, inventory, and scheduling systems Support system testing, validation, and troubleshooting to ensure successful delivery Drive alignment between technical solutions and our broader digital strategy Facilitate communication between technical and non-technical stakeholders Support project delivery, ensuring timelines and outcomes are met Technologies: API Cloud Confluence ERP Support JIRA JSON SQL XML More: We are a global, market-leading manufacturing and supply chain organisation undergoing a significant digital transformation. With major investment in modern technologies and cloud-based platforms, we are evolving our business systems and transforming legacy platforms into scalable, cloud-native solutions, including migration to Microsoft Dynamics and other advanced technologies. This is a key role bridging business and technology, and you will enjoy ongoing career development and training, an enviable benefits package, and hybrid working with 3 days a week in the office. last updated 24 week of 2026