Following the award of
our Michelin Star, MICHAEL CAINES at The Stafford is looking
for a passionate and experienced Head Waiter / Supervisor to join
our front-of-house team.
Located in the heart of
St James’s, our restaurant celebrates seasonal British cuisine with modern
elegance, led by renowned chef Michael Caines. Guided by his
philosophy “No Reason, Just Passion,” our team is driven by a deep
love for hospitality, attention to detail, and the pursuit of excellence in
every aspect of service.
This is an exciting
opportunity for a hospitality professional who thrives in a high-level dining
environment and is passionate about delivering exceptional guest experiences while
supporting and guiding a team.
The Role
As Head Waiter /
Supervisor, you will support the management team in delivering seamless
service and maintaining the highest standards on the restaurant floor. You will
lead by example, ensuring that every guest receives attentive, knowledgeable,
and memorable service.
You will play an
important role in coordinating service, mentoring the team, and ensuring
smooth communication between front-of-house and kitchen.
Key Responsibilities
• Supporting the
Restaurant Manager and Assistant Restaurant Manager during service
• Leading and coordinating sections to ensure smooth and efficient service
flow
• Ensuring guests receive attentive, knowledgeable, and personalised service
• Supervising and mentoring Chef de Rang, Commis de Rang, and runners
• Assisting with team briefings and maintaining service standards throughout
the shift
• Maintaining strong communication between front-of-house and kitchen teams
• Handling guest feedback and resolving issues in a professional and calm
manner
• Supporting training and development of junior team members
• Ensuring compliance with restaurant standards, hygiene, and service
procedures
We Are Looking For
Someone Who
• Has strong experience
in a quality or fine-dining restaurant environment, ideally within
restaurants with AA 3 Rosette and/or Michelin recognised
• Demonstrates leadership and the ability to motivate a team and work with
them to deliver exceptional guest memories
• Has a true passion and love for hospitality
• Maintains excellent attention to detail and professionalism
• Communicates confidently with both guests and team members
• Is motivated to grow within a Michelin-starred restaurant
What We Offer
• Competitive salary
plus service charge
• Staff meals on duty
• Training and career development opportunities
• The opportunity to work in a Michelin-starred restaurant alongside
a passionate and dedicated team
• A supportive and professional working environment within The Stafford
Collection
If you are passionate
about hospitality and would like to be part of the journey at MICHAEL CAINES
at The Stafford, we would love to hear from you.
Apply now and become
part of our Michelin-starred team — where we believe in “No Reason, Just
Passion.”