ROXUK00171 Production Quality Assurance Team Leader
Reporting to: Quality Manager
Holidays: 25 + statutory days per annum pro-rata
Salary and Additional Benefits: Salary Band: £36,244 to £52,234, Additional Benefits: Success Sharing Bonus Scheme, Contributory pension, on-site parking, Subsidised canteen, Occupational sick pay, Professional membership, Perkbox, Income Protection, Death in service, HealthShield, Sell and Buy Holiday, Cycle to Work Scheme, Workwear
Hours of Work: 08.00-16.30 Monday to Thursday and 08.00-13.00 Friday
Homeworking: This role is not eligible for Hybrid Working.
Roxel is an Anglo-French Company that designs, develops and manufactures a range of solid propellant rocket motors for use in tactical missiles. Its operations are spread across several sites in the UK and France and it has an annual turnover of about £250M and nearly 1000 staff, with 300 in the UK.
The UK operations are entirely based at Summerfield, Kidderminster where we now have a requirement for a Production Quality Assurance Team Leader.
Working in close cooperation with operations and reporting directly to the Quality Manager, the purpose of this role is to lead the implementation of all aspects of quality assurance for serial production products within Roxel UK Ltd. Support Operations with the day-to-day management of product quality and drive improvements in addition to leading and motivating the multifunctional teams in making step changes to business performance through structured Quality activities that achieve On Time On Quality On Cost of all operational areas. Ensure the Production Quality Assurance Team are trained and adhere to our portfolio of Quality approvals including EN9100 accreditations, customer requirements & Roxel standards.
Essential Duties and Responsibilities
* Manage resource deployment to satisfy business needs (Production Quality Assurance Engineers & Quality Inspectors).
* Support the development of a multi-skilled, flexible and agile team.
* Foster an environment of continuous improvement within the Production Quality Assurance Team
* Support the Quality Manager to achieve business goals and targets.
* Take responsibility for Health and Safety in Roxel UK as appropriate to the requirements for the team.
* Be the lead contact for in-production quality aspects.
* Monitor and report in-production quality KPIs (DPU’s, NCFs, etc) and support/manage corrective actions as appropriate using Root Cause and Corrective Action methodologies.
* Ensure that all drawings, specifications and requirements are adhered to (Internal & external customer satisfaction)
* Product Audits managed & maintained to ensure ongoing compliance and continuous improvement.
* Monitor non-conformity analysis and relevant action plans, communicating to Operations.
* Provide coaching and mentoring to individuals employed in the operational areas for in-production quality requirements.
* Complete Buy Off / source inspections where appropriate including associated corrective actions and root cause analysis.
* Manage and support material review boards (MRB) to ensure control & timely resolution of non-compliance.
* Liaison with the Supplier Quality Assurance Team to ensure all supply issues affecting the operational areas are dealt with in a timely manner and with the absolute minimum of disruption to production throughput.
* Liaison with the Project Quality Assurance Team to ensure all delivered product achieves customer specifications and quality standards.
* Provide support to all internal / external accreditation audits to maintain EN9100 accreditation.
* Provide support to technical investigations.
* Provide support to Process Failure Mode Effects Analysis (PFMEA).
* Provide support to Build Station Reviews (BSR).
* Provide support to First Article Inspection (FAI)
* Undertake other reasonable duties, in line with business needs and objectives, which are consistent and commensurate with the overall purpose of the position.
Experience and Background
Qualification:
* National Diploma / Higher National Diploma (or equivalent) in relevant discipline in Engineering
* EN9100 Lead Auditor preferred
* Def Stan/AQAP knowledge preferred
* ILM L3 or equivalent
Experience:
* 5+ years industry experience
* Proven management experience
* Subject matter knowledge and keen interest
Person Specification:
* Focused on end delivery of the product or service for the customer
* Identify problems or issues that may impact the product or service delivery
* Support managers in delivering customer requirements
* Communicate tasks, priorities and expectations clearly and in a timely manner
* Energise and motivate in their delivery of their requests
* Communicate with clarity when delegating or rectifying a problem
* Adapt communication style depending on person, message and environment
* Open and support team to achieve its goals
* See themselves as one of the team and actively cooperate
* Offer help, information and support to wider business
* Ask for help and support when needed
* Constant watch for improvements
* Encourage others to contribute ideas
* Ensure ideas are raised by front line managers and acted upon
* Meet with other teams to discuss common problems and solutions
* Understand what skills/knowledge/expertise exists and uses coaching, mentoring, buddying to develop others
* Act as guide, mentor, coach to develop team and peers
How to apply
Please follow the application process below to send us your CV and motivation letter.
Please specify your salary expectations as part of your application.
Please note: Obtaining a Security Clearance is a requirement of employment at Roxel UK. Please check guidelines by looking on the below link:
https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels
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