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Job Opportunity: Prison Offender Manager at HMP Dovegate
At Serco, we are seeking an experienced Manager to join the Offender Management Unit at HMP Dovegate. Reporting to the OMU/Hub Manager & Senior Probation Officer, you will be the first point of contact for offenders and their external Community Offender Managers.
Role Overview: As our new Prison Offender Manager, you will oversee an offender’s journey in custody, building trusting relationships and motivating offenders to consolidate learning from interventions, supporting their goals and reducing reoffending risks. Your key duties will include:
1. Providing advice, guidance, and support to offenders through their sentence plans and custodial journey, participating in multidisciplinary reviews.
2. Maintaining regular face-to-face contact with offenders and external stakeholders, understanding their offending behavior, and supporting family ties.
3. Facilitating attendance at activities and interventions, preparing offenders for participation, and fostering a rehabilitative culture.
4. Identifying issues affecting offenders' progress and working with colleagues to review and adjust plans accordingly.
Qualifications and Skills:
* Understanding of Offender Management Unit work; experience in a custodial environment is advantageous but not essential.
* Sentence Calculation Level 1 (post-training and ongoing competence).
* Excellent IT, written, and oral communication skills.
* Ability to work independently and as part of a team, with good initiative and interpersonal skills.
* Good educational background, including English & Maths.
This role offers a rewarding opportunity for reflective individuals committed to continuous improvement. Join us to engage with offenders and contribute to their rehabilitation in a meaningful way.
What We Offer:
* Pension up to 6%
* Employee Assistance Programme
* Serco Benefits including discounts on cinema, Merlin Entertainment, online shopping, mobile plans, and leisure memberships
* A safe and supportive culture
* Opportunities to innovate in public services
* A diverse and inclusive workplace
Why Choose Serco:
* Impactful work that matters—delivering essential services.
* Opportunities for learning and career development across UK operations.
* Supportive team environment fostering success and growth.
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