As an Assistant Manager at Prezzo Italian, you’ll be at the heart of the restaurant - working alongside your General Manager to deliver standout dining experiences and strong operational results. You’ll play a key role in uniting and supporting your team, helping everyone give their best. By building strong, trusting relationships with both guests and team members, you’ll foster a warm, welcoming environment where people feel valued and connected. Above all, you’ll take pride in raising the bar-leading with heart, championing high standards, and making sure every guest leaves feeling genuinely cared for.
How we work
* Respond quickly to challenges, keeping service and performance on track.
* Make every guest interaction personal and memorable.
* Use insight and problem‑solving to support business success.
* Stay aligned with your team and GM on daily goals and priorities.
Responsibilities
* Celebrate team achievements to cultivate motivation and recognition.
* Recruit, train, and develop talent with structured onboarding and growth plans. Support retention and career progression through coaching and performance reviews.
* Apply People policies fairly and consistently. Promote an inclusive, collaborative culture across all teams.
* Train and empower the team to deliver exceptional service with strong menu knowledge.
* Lead pre‑shift briefings to align on updates, targets, and priorities.
* Handle guest feedback professionally, resolving concerns proactively.
* Support the team to engage with guests, creating a warm and welcoming atmosphere.
* Support the General Manager in driving sales, marketing, and community engagement. Maximise restaurant capacity through efficient table management while upholding service standards.
* Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting.
* Oversee daily operations, ensuring compliance with safety, hygiene, and audit standards. Maintain top cleanliness, presentation, and atmosphere to meet brand standards.
* Lead the restaurant in the General Manager’s absence.
* Develop future leaders, developing internal growth.
* Proactively solve operational challenges for smooth service.
Qualifications
* 2–3+ years’ experience as a manager in the Hospitality Industry.
* Comfortable working in a fast‑paced and growing business.
* Expert at organisation, prioritising, multi‑tasking and meeting tight set deadlines. Commercially astute with experience of setting and delivering against targets.
* Excellent customer service skills.
* Commercial awareness.
* Previous experience in a similar role with good knowledge of health & safety, food safety and employee relations matters.
* Good interpersonal and communication skills.
* Problem‑solving skills, being able to prioritise and show initiative.
* Good organisational skills and computer literacy.
* Ability to promote mutual respect and teamwork and develop teams.
* Ability to embrace change, always maintaining a positive outlook.
What’s in it for you?
"Better Careers for Everyone!" 30,000 basic salary, plus tronc and bonus, Prezzo Perks: TRONC and Commission Schemes – earn more as you drive success! 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends. Your birthday off! Employee Assistance Programme & GP appointment helpline. Grow with us – Career development opportunities & internal progression pathways.
Apply now! Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family.
#J-18808-Ljbffr