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Community protection enforcement officer

Walsall (West Midlands)
CRA GROUP RECRUITMENT AND PAYROLL LTD
Enforcement officer
Posted: 26 November
Offer description

Job Description


Summary:

This role involves working with Walsall Council to enforce regulations related to antisocial behaviour, environmental crime, statutory nuisances, and licensing. The position requires a blend of patrolling and administrative duties, with a focus on conflict resolution and effective communication. The role is essential in maintaining community standards and ensuring compliance with local laws.



Responsibilities:

* Conduct patrols three days a week to monitor and enforce regulations.
* Complete caseload tasks both onsite and from home when not patrolling.
* Engage in face-to-face interactions to resolve conflicts and enforce compliance.
* Maintain accurate records and documentation of enforcement activities.
* Collaborate with team members and other departments as necessary.
* Adhere to a shift schedule that includes potential late shifts and Saturdays.



Requirements


* Valid driving license and access to a personal vehicle.
* Basic DBS and BPSS checks.
* Background in enforcement related to antisocial behaviour, environmental crime, statutory nuisances, or licensing.
* GCSE or equivalent in Maths and English.
* Experience in conflict resolution and face-to-face communication.
* Proficiency in written communication and IT skills.
* Ability to walk and patrol for up to 7 hours a day.
* Flexibility to work hybrid shifts, including weekends, with rest days after six consecutive working days.



Requirements
Strong understanding of safeguarding practices and relevant legislation related to Elective Home Education, Exclusions, CME, EBSA, SEND, and school attendance. Experience working with children, young people, and families, particularly in education, health, or social care settings. Excellent communication skills and the ability to build trusted relationships with families, schools, and partner agencies. Confidence and creativity in delivering flexible, responsive support tailored to individual needs. Proficient report writing and organizational skills, with the ability to manage a diverse and busy caseload. Proficiency in IT systems for maintaining accurate records and analyzing data to inform decision-making. Experience working as part of a team and contributing to service development. Ability to provide advice and support verbally in clear and accurate spoken English is essential. A full UK Driving Licence and access to your own vehicle are required.

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