Centrica Windsor, England, United Kingdom
Overview
Join to apply for the Marketing Operations Lead role at Centrica.
About the role
We’re looking for a highly organised and collaborative marketing operations lead to manage our agency partnerships and marketing budget with precision and impact. In this role, you’ll be the go-to contact for our external agencies and vendors—overseeing scopes of work, contracts, and SLAs to ensure top-tier delivery that aligns with our goals and timelines. You’ll monitor agency performance closely, ensuring KPIs are met and quality standards are upheld. You’ll also take full ownership of our marketing budget, partnering with finance to forecast, track, and reconcile spend with data-backed insights that shape budget decisions and leadership reporting.
This role involves leading the financial forecasting process for Marketing, ensuring our marketing budgets are aligned to business objectives and are built to deliver customer growth. The Marketing Operations Lead will also manage relationships with external agencies, ensuring effective collaboration and delivery of high-quality marketing services through defining a robust scope of work. This role requires strong analytical skills, attention to detail, and the ability to work within a matrix organisation to achieve marketing excellence.
Responsibilities
* Lead and support cross-functional marketing projects
* Manage, forecast, and track large multi-channel marketing budgets
* Use data and insights to inform plans, optimise performance, and improve ROI
* Enhance processes and drive operational efficiency
* Build strong, collaborative relationships with senior stakeholders and agency partners
* Apply analytical thinking to evaluate marketing effectiveness and guide budget decisions
* Align marketing operations with strategic business objectives
* Ensure sound decision-making in budget governance and process management
Qualifications
* Lead and support cross-functional marketing projects
* Manage, forecast, and track large multi-channel marketing budgets
* Use data and insights to inform plans, optimise performance, and improve ROI
* Enhance processes and drive operational efficiency
* Build strong, collaborative relationships with senior stakeholders and agency partners
* Apply analytical thinking to evaluate marketing effectiveness and guide budget decisions
* Align marketing operations with strategic business objectives
* Ensure sound decision-making in budget governance and process management
Why join
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
Visit the link below to discover why we’re a great place to work and what being part of more means for you:
https://www.morethanacareer.energy/centrica
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you.
Senioritiy level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries
* Utilities
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