JOB TITLE: Customer Service Administrator
LOCATION: Exeter
HOURS: Monday to Thursday 8.30 am-4.45pm, on Fridays and early finish of 3.45pm
SALARY : £22,
BENEFITS: 22 days plus Bank Holidays, Free Parking
THE COMPANY: A well-established multi-site company with a national presence specialising in the design and manufacture of corporate clothing.
THE ROLE: Office Angels Exeter are currently recruiting for the Exeter site of this national company. You will be joining a team who all support each other and laugh every day. You will be an integral part of the customer service team and fully support the Account Manager with any administration needs and customer management.
Daily duties will include:
1. Answer customer calls
2. Process all customer documentation and maintain files and records
3. Book appointments for the Account Executives with the customer base
4. Manage the Account Executives diary
5. Update customer records and maintain database
6. Resolve and record any customer queries in a timely manner
7. Support the smooth running of office and team
8. Respond to email enquiries and general administrative tasks
The successful candidate:
9. Excellent communication skills and telephone manner
10. Customer service experience although this could have been gained in hospitality or retail
11. Computer skills and a willingness to learn
12. A can do attitude where no job is too big or small
13. A positive disposition and someone who enjoys a fun dynamic environment