JOB TITLE: Assistant Care Manager
REPORTING TO: Home Manager / Provider
JOB PURPOSE: To oversee / maintain the care of Clients within the Care Home. In the absence of the Home Manager,/ Deputy Manager to take responsibility for the day-to-day running of the Care Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales.
SKILLS, KNOWLEDGE & QUALIFICATIONS
Required:
* NVQ Level 3/ 4 Diploma in Leadership and Management / Health and Social Care
* Ability to communicate effectively at all levels
* Team player
* Genuine interest in working with the relevant Client group
* Satisfactory Police Check and check against the DBS List (where applicable)
Desired:
* Care for the Elderly experience / qualification
* Minimum two years management / supervisory experience
MAIN RESPONSIBILITIES
Care:
1. Ensure all Staff Members contribute to the best of their ability to the efficient running of the Care Home, and to the creation of an atmosphere conductive to the best interests of Clients.
2 In a Care setting, interact with Clients to ensure that their health care needs are being met and resolve any problems where appropriate. In the Care setting, liaise with the District Nurse regarding Clients' health care needs.
1. Report any ill-health amongst Clients and make requests for GP / Professional visits where necessary.
2. Ensure meals are of sufficient quantity and good quality, and that Client's dietary needs are met.
3. Undertake general work & personal care as appropriate.
4. Administer prescribed medicines and maintain the necessary records as per Company guidelines.
5. Support and assist the Home Manager in auditing Care Plan documentation, to ensure best practice.
6. Practice maximum integrity in all dealings with Clients' personal and financial affairs, and avoid
abuse of the privileged relationship that exists with Clients.
JOB DESCRIPTION – Assistant Care Manager continued...
Communication:
1. Maintain effective communications with the Home Manager.
2. As requested by, and/or in the absence of, the Home Manager maintain effective communications with Clients, Relatives, Staff Members and any other concerned bodies.
3. Obtain a report from the Person in Charge, and advise the Home Manager, regarding any incident / accident, and the status of any Clients whose care / health is causing concern.
4. Supervise visits and liaise with GPs in order to establish a good relationship between GPs / Health Care Professionals and the Care Centre.
5. Ensure a clear and concise handover report is given to all Staff Members.
6. Arrange / participate in Staff and Client meetings as and when required.
Budgetary / Financial Control:
1. Ensure that all commodities used in and around the Home are sensibly conserved by all Staff Members.
Human Resources (HR):
1. Adhere to, and implement, all policies & procedures.
Recruitment policy.
1. In the absence of the Home Manager, maintain correct records of working hours of all Staff Members.
2. In the absence of the Home Manager, monitor and control sickness absence in line with Company policy.
3. Ensure all Staff Members are aware of the Company's Whistleblowing procedure.
4. In the absence of the Home Manager, implement and manage the Company's Discipline and Dismissal policies and procedures, and Grievance policies and procedures (in conjunction with the Operations Manager, where appropriate).
5. Assist the Home Manager with formal supervision / appraisal of Staff Members in line with Company policy, and with on-going informal assessment of the work of Staff Members, to ensure consistently high standards.
6. Implement and initiate training for all Staff Members on the Company's Equal Opportunities policy.
7. In the absence of the Home Manager, organise workload by forward planning off duty to ensure that
there is sufficient Staff cover, and deal with problems where necessary.
1. In the absence of the Home Manager, ensure continuity of the Payroll.
Marketing:
1. Actively market the Care Home and promote a positive personal / professional profile within the local community, ensuring the good reputation of the Care Home at all times.
2. In the absence of the Home Manager, and in conjunction with the Proprietor, endeavour to fill any Client vacancy by liaising with Social Services and health authorities/boards and assessing/selecting suitable Clients. (These places are to be offered within the normal terms of residency and the fee structure in operation within the Care Home at the time).
JOB DESCRIPTION – Assistant Care Manager continued...
1. Ensure the Home is attractively presented, and odour free, at all times, in line with the Company's attention to detail philosophy.
2. Ensure a viewing room is suitably presented and available at all times (unless Care Home is fully occupied).
Training & Development:
1. Supervise and instruct junior and new Staff Members in all aspects of their work in the Care Centre, giving help and guidance where appropriate and assisting in keeping records up to date.
2. Maintain and improve professional knowledge and competence.
3. Attend mandatory training days/courses, on or off site, as and when required.
Health & Safety:
1. Report immediately to the Home Manager any illness of an infectious nature or accident incurred by a Client, colleague, self or another. Be responsible for infection control in the absence of the Home Manager.
2. Understand, and ensure the implementation of, the Care Homes Health & Safety policy, and Emergency & Fire procedures.
3. In the absence of the Home Manager, carry out duties as "Responsible Officer" for the Care Home in line with CQC/Care Quality Commission guidelines, the Health and Safety at Work Act and Fire Regulations.
4. Report to the Home Manager, or the Handyperson, any faulty appliances, damaged furniture, equipment or any potential hazard.
5. Promote safe working practice within the Care Home.
General:
1. Adhere to all appropriate CQC guidelines / regulations and the General Social Care Council Code of Conduct.
2. Ensure that all existing stocks are maintained in a safe and tidy environment and reorder as and when required.
3. Maintain such log books and records as may be required by both the Registering Authority and the Directors of the Company.
40 Be 'on-call', for emergencies, which may arise within the Care Home, and to cover shifts if all other avenues have been exhausted.
1. Ensure that all information of a confidential nature gained in the course of work is not divulged to third parties.
Job Types: Full-time, Permanent
Pay: £14.00 per hour
Work Location: In person