Job Overview
An exciting opportunity has arisen to join our boutique hotel. Set in the heart of Ayr, our award winning Abbotsford Hotel, is looking for friendly individuals to join our front of house team.
As a valued member of our team you will help to create an exceptional guest experience built on warmth and attention to detail. You'll be passionate about hospitality, confident engaging with customers, and enjoy working as part of a team.
Shifts include mornings, evenings and weekends.
Responsibilities
* Greet and welcome guests promptly with a friendly attitude.
* Take accurate food and drink orders while providing recommendations and upselling items when appropriate.
* Serve food and beverages efficiently, ensuring that all orders are delivered accurately and in a timely manner.
* Maintain cleanliness and organisation of the dining area, including tables, chairs, and utensils.
* Adhere to all food safety regulations and guidelines to ensure the health and safety of our guests.
* Handle guest inquiries and complaints professionally, striving to exceed their expectations.
* Collaborate with kitchen staff to ensure smooth service flow during busy periods.
Qualifications
* Previous experience in a restaurant or hospitality environment
* Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.
* Knowledge of culinary practices and food safety regulations is advantageous.
* Excellent communication skills with the ability to engage positively with guests.
* A team player who can work collaboratively with colleagues in a dynamic environment.
* A willingness to learn and adapt to new challenges within the restaurant setting.
Applicants must have the right to work in the UK.
Job Types: Full-time, Part-time, Zero hours contract
Pay: Up to £12.21 per hour
Benefits:
* Discounted or free food
* On-site parking
Work Location: In person