A leading IT support firm in the UK is looking for an experienced technical support specialist to deliver advanced support across the organization. Responsibilities include troubleshooting complex technical issues, administering Microsoft 365 services, and acting as the escalation point for first-line support. The ideal candidate should have 3-5 years of experience in IT support, strong communication skills, and a thorough understanding of networking concepts. This role offers opportunities for professional growth in a collaborative environment.
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