Overview
Administration and Business Support - Heathlands Care Home
Contract: Full Time
Salary: £12.75 Per Hour
Shift Type: Days
Contracted hours: 40
Heathlands Care Home is a modern, purpose-built home in Chingford, offering high-quality nursing, dementia, palliative and short-term care for up to 84 residents. Set within private landscaped gardens, the home features spacious ensuite bedrooms across three floors, dedicated care teams, and a warm, homely atmosphere focused on dignity, comfort and personalised support.
What We Offer
* £12.75 per hour
* Pension scheme
* Onsite Parking
* Paid DBS
* Uniform Provided
* 5.6 Weeks Annual Leave (Based on a full-time contract)
What You'll Do
* Payroll and Contracts: Manage employee payroll data and contracts with accuracy and confidentiality.
* Schedule Master: Assist in arranging and coordinating staffing schedules to ensure smooth operations.
* Frontline Communication: Handle telephone inquiries with professionalism and a friendly demeanour.
* Update and Inform: Keep notice boards up to date with relevant information and announcements.
* Team Collaboration: Work closely with the operational team to ensure that tasks and repairs are completed efficiently.
* Meeting Minutes: Take detailed notes during meetings to capture key points and action items.
* Office Duties: Perform general office tasks to support daily operations and keep everything running smoothly.
What We’re Looking For
* Qualifications: GCSE English Language is essential.
* Tech Savvy: Proficient in spreadsheets, Microsoft Word/Works, Excel, Access, and email communications.
* Commitment: A strong dedication to equal opportunities and inclusivity within our company.
* Communication Skills: Excellent telephone manner and the ability to handle challenging calls or inquiries with empathy and professionalism.
* Organizational Talent: Demonstrated ability to stay organized and manage multiple tasks efficiently.
* Team Player: Good interaction skills and the ability to work well within a team.
* Clarity and Precision: Clear and concise communication skills to ensure effective information exchange.
About Us
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust | Respect | Passion | Kindness | Inclusivity. These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your organizational skills and positive attitude to our team, we’d love to hear from you!
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