Job Title: Part-Time Receptionist Location: Cardiff Hours: 25 hours per week, Monday to Friday ⏰ Shifts: 08:00 - 13:00 or 13:00 - 18:00 Pay Rate: £12.45 per hour Sector: Wider Public Sector About the Role: We are currently seeking a reliable, professional, and friendly Part-Time Receptionist to join a public sector organisation in Cardiff. This role is vital in ensuring a welcoming and efficient front-of-house service to visitors, staff, and the wider community. You will be the first point of contact for all face-to-face and telephone enquiries, providing excellent customer service and administrative support in a fast-paced, public-facing environment. Key Responsibilities: Greet and assist visitors in a professional and courteous manner Manage incoming calls, emails, and enquiries Maintain visitor logs and ensure security procedures are followed Provide general administrative support to internal teams Schedule appointments and manage meeting room bookings Handle incoming and outgoing mail Requirements Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to remain calm and professional under pressure Competent in the use of Microsoft Office (Word, Outlook, Excel) Working Hours: You will work 25 hours per week, Monday to Friday, on a rotating shift pattern: Morning Shift: 08:00 - 13:00 Afternoon Shift: 13:00 - 18:00 Flexibility to cover either shift is essential. What We Offer: Competitive hourly rate of £12.45 Stable part-time hours with a consistent weekday schedule Opportunity to work within a respected public sector organisation Supportive team environment Brook Street NMR is acting as an Employment Business in relation to this vacancy