Job Reference: 96258 | Pay rate: £13.23PH | Location: JS Sainsbury's Penrith, 1 Common Garden Square, Penrith, CA11 7FG | Hours: 45 hours per week (five days over seven days, including weekends).
Job Overview
Mitie is looking for a Retail Security Officer who delivers exceptional customer service while ensuring a safe shopping environment for customers and colleagues. The role involves deterring crime, conducting store patrols, and supporting the reduction of crime and stock loss through CCTV and body‑worn cameras. A current SIA licence or SIA certificates is preferred; training for a licence can be provided in some circumstances.
Vetting
You must have a full 5‑year checkable employment and education history. Failure to provide this may result in a withdrawn offer or termination.
Responsibilities
- Deliver industry‑leading customer service.
- Deter violence and public order offences.
- Conduct store patrols.
- Utilise CCTV systems to support the reduction of crime and stock loss.
- Liaise with store management teams.
- Liaise with Police and crime partnership bodies to support crime reduction.
- Wear body‑worn CCTV to increase safety.
Qualifications
- Current SIA licence or SIA certificates (training for licence may be provided).
- Full 5‑year checkable employment and education history.
- Excellent customer service skills.
- Ability to deter violence and maintain public order.
- Familiarity with CCTV and body‑worn camera use.
Benefits
- Contracted hours.
- Annual leave entitlement.
- Pension and life insurance schemes.
- Free uniform supplied.
- SIA re‑licencing programme.
- Comprehensive induction and training programme.
- Access to Mitie's employee benefits, including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes.
- Progression and development opportunities.
- All breaks are paid.
