Our established client is looking for an additional Swimming Pool Maintenance Engineer to join their team. The role involves the maintenance of pools, spas and hot tubs mainly in the Sussex area. Ideally you will have worked in this sector before – but the client is willing to train the right person and put them through qualifications. If you have worked in maintenance and are very customer focussed, then this could be an excellent opportunity to work for a friendly and established company Salary £25000 - £30000 – Monday to Friday 08.00 – 17.00 in the Summertime and 08.30/09.00 – 15.00/16.00 in the winter time – but you get paid the same each month. Company Van, Pension etc Responsibilities may include some or all of the following activities: On site responsibility for the efficient running of servicing jobs allocated to them Customer satisfaction ratings relating to opening and closing pools, SPAs and hot tubs Ensuring all health and safety protocols are observed on site, maintaining a high standard of safety for self and others Initial point of contact for customers during any maintenance or servicing work Initial point of contact for handling customer queries or complaints relating to jobs allocated to them Following company processes and using company online IT systems to record activities and update customer records Ad Hoc Duties requested by the Technical Manager or a Director as and when required. Opening and closing of customer pools, SPAs and Hot Tubs Undertake ad-hoc and regular servicing of customer pools and spas to industry standards, to include cleaning of filters, cleaning or replacement of any consumable or disposable parts, visual inspection of all moving parts Test chemical balance of pool water, and add additional chemicals as required Reporting to the Customer of any general faults, damaged parts, pool liner or tiling faults, or equipment that may require attention Reporting to the Technical Manager any pools that require furthermore technical works General maintenance and pool surround maintenance including: Rendering and/or brickwork repairs Tiling Deep cleaning pool decks & surrounds Accurate, efficient and organised with the ability to prioritise tasks relating to numerous concurrent jobs/projects Demonstrable strong team working skills acquired over a period of years Ability to maintain strong relationships with customers, suppliers. Strong professional and confident communication skills (both verbal and written) Qualifications: Completion of ISPE qualifications, within 12 months of starting the role Individual ISPE (Institute of Swimming Pool Engineers) Membership Full clean UK driving licence (annual DVLA check) Clean annual DBS check (disclosure and barring service), due to work being carried out at customer homes, schools & colleges and selected commercial venues, that may be home to vulnerable adults and children No pre-existing medical conditions that would preclude the job holder from undertaking what can be arduous outdoor working and handling dangerous chemicals Additional trade qualifications relevant to maintenance, servicing or pool installations