Salary: £27,035 - 30,049 per year Requirements: A good standard of education to at least A level, preferably degree level Excellent IT skills Willingness to learn new applications when appropriate Excellent interpersonal skills Strong oral and written communication skills A high level of personal organisation and accuracy Full UK driving licence Responsibilities: Answering user queries via email, phone, or in-person and logging support tickets in the Jira Service Desk Ensuring that all incoming requests are handled promptly and effectively within set SLA, assigning tickets to the appropriate IT/IS staff, and providing regular updates to users on the status of their requests Maintaining an accurate inventory of all IT assets within the Abingdon Foundation Managing the procurement and inventory of IT-related consumables such as toner and other supplies Overseeing the procurement, installation, maintenance, and replacement of AV equipment, cables, and other IT-related peripherals in a timely and cost-effective manner Overseeing the procurement, installation, maintenance, and replacement of IT equipment Technologies: Support JIRA More: We are Abingdon School, a leading independent day and boarding school located in beautiful and extensive grounds in the heart of Abingdon on Thames, just south of Oxford. We are seeking a motivated Graduate IT Support Engineer to join our team and provide high-quality 1st Line Support to our pupils, staff, and visitors. Our benefits include 25 days of paid time off, up to 14.1% employer pension contribution, private healthcare insurance, and opportunities for professional development. We are committed to maintaining a diverse workforce and safeguarding the welfare of children and young people. last updated 4 week of 2026