Are you a tech-savvy problem solver with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where your work has a direct impact on successful system implementations? If so, we’d love to hear from you! About the Role As a Configuration Specialist at Unity5, you’ll be at the heart of our implementation process, ensuring new customers are set up seamlessly with our cutting-edge software solutions. Working closely with an Implementation Consultant, you'll translate business requirements into fully configured systems, supporting testing, troubleshooting, and feature releases. What We’re Looking For ✅ A customer-focused mindset with a commitment to delivering top-tier service ✅ A natural problem solver who takes ownership of issues and sees them through to resolution ✅ A self-starter who can juggle multiple tasks independently ✅ Strong technical aptitude with an interest in IT ✅ Knowledge of SQL and databases Bonus Points if You Have: ➕ Project management experience or experience working in a project team ➕ Hands-on experience with SSO integrations, data migration, and APIs ➕ Industry knowledge of parking compliance What You’ll Be Doing Becoming a product expert in Unity5 systems and configuring customer requirements efficiently Setting up customer test and live environments using both manual and scripted configurations Testing and approving system deliveries before release Troubleshooting technical issues and supporting customers through their go-live process Assisting with training, documentation, and post-implementation customer support Why Join Us? Play a key role in delivering impactful software solutions to our growing customer base Be part of a collaborative and supportive team that values innovation and efficiency Enjoy professional development opportunities and a dynamic work environment If you’re ready to take on a new challenge and make a real difference, apply now and become part of the Unity5 team