Salary: £70k plus bonussubject to T&Cs
We are seeking a dynamic, experienced, and compassionate General Manager to lead and manage the day-to-day operations of a 78-bed residential home Cornford House in Royal Tunbridge Wells (TN24QS). You will take full accountability for clinical and non-clinical operations, ensuring exceptional care standards and regulatory compliance while promoting a warm, person-centred environment for residents and staff.
Key Responsibilities
* Lead and manage all operational, financial, and care-related functions of the home
* Ensure full compliance with CQC Fundamental Standards, company policies, and other regulatory requirements
* Deliver high-quality, person-centred care that supports residents’ physical, emotional, and spiritual well-being
* Oversee recruitment, training, supervision, and performance management of the staff team
* Ensure accurate care planning, medication administration, and safeguarding practices
* Manage occupancy levels, liaise with external stakeholders, and promote strong community links
* Maintain rigorous quality assurance systems through regular audits, meetings, and reporting
* Be a visible, positive role model, upholding the values and brand standards of the organisation
What We're Looking For
* Level 5 Diploma in Leadership for Health and Social Care (or equivalent)
* Proven leadership experience in a residential care setting
* Strong understanding of CQC requirements and person-centred care principles
* Excellent communication, organisational, and time management skills
* Demonstrated ability to lead and develop a team
* Solid IT skills and confidence managing budgets and resources
* Experience supporting residents living with dementia
* A flexible, hands-on approach to care home management
* An active NMC Pin is desirable
Why work for us?
* Occupational sick pay
* Free meals on shift in care homes
* Annual pay reviews
* Life Insurance
* Enhanced maternity and paternity pay
* Recruitment referral fee
* Blue Light discounts
* Free DBS Check
* Salary sacrifice schemes
* Access to Wagestream – access to earned wages before payday and schemes to help you save.
This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.
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