The role
An exciting opportunity for an experienced Senior Lettings Negotiator to join our expanding and successful Estate Agency team in London. This role offers career progression and a chance to excel at the top end of the property industry.
In this role, you will be:
1. Register enquiries and arrange appointments
2. Accompany applicants to viewings
3. Handle telephone and email enquiries from applicants and landlords
4. Follow up enquiries and negotiate lettings
5. Generate a targeted number of viewings per week
6. Manage tenancy progression
7. Promote all company services ethically to generate new and repeat business
8. Meet and exceed targets successfully
9. Develop relationships with clients through meetings to secure future instructions/business
10. Provide first-class customer service at all times
Key Skills
* Excellent negotiating and rapport-building skills
* Composed manner to work under pressure
* Good time management and prioritisation skills
* Excellent telephone and client-facing skills
* Strong communication skills to build and maintain relationships with team members, clients, and agents
* Confident in client and team interactions
* Understanding of confidentiality and discretion
Experience
* Proficient in Word, Excel, and PowerPoint
* Previous experience in Residential Lettings in PCL
We offer award-winning benefits including:
* Health & Leisure: 25 days annual leave + public holidays, health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care vouchers, travel & retail discounts, travel insurance, concierge service, kids pass, golf card, social events, and perks at work
* Financial: Pension, company car allowance, life assurance, income protection, interest-free season ticket loan, bonus scheme, share incentive plan, financial and mortgage advice
Strutt & Parker is committed to diversity, inclusion, and equal employment opportunity regardless of race, gender, age, religion, disability, marital status, sexual orientation, gender identity, or any other protected status.
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