Overview
We are seeking an experienced infrastructure specialist to lead the Trust's End User Device (EUD) software deployment function while contributing to the wider server and storage service. This Band 7 role combines specialist responsibility for endpoint deployment technologies with advanced third‑line infrastructure support. The postholder will ensure secure, reliable and efficient delivery of applications and device configurations across the Trust, supporting both clinical and corporate services.
Responsibilities
* Lead and develop the Trust’s EUD software deployment platform, ensuring secure and effective rollout of operating systems, applications and updates.
* Provide advanced third‑line technical support across server and infrastructure environments.
* Lead the resolution of complex incidents and contribute to service improvement initiatives.
* Deliver infrastructure and deployment‑related projects, including upgrades and system enhancements.
* Provide specialist technical advice to IT colleagues, managers and external partners.
* Contribute to infrastructure planning, governance and compliance activities.
* Participate in the on‑call rota.
* Act as subject‑matter expert for endpoint deployment technologies, ensuring platforms remain secure, supported and aligned to organisational needs.
* Provide senior‑level technical expertise across server and related infrastructure services, including complex troubleshooting and major incident support.
* Plan and deliver technical projects within agreed timescales, ensuring appropriate documentation, testing and governance controls.
* Analyse system performance and trends to identify opportunities for optimisation and resilience.
* Communicate complex technical information clearly to a range of stakeholders and work collaboratively with suppliers and internal teams.
Location and Multi‑site Working
The four partner Trusts of the Black Country Provider Collaborative (Dudley Group NHS FT, Royal Wolverhampton NHS Trust, Sandwell & West Birmingham NHS Trust, and Walsall Healthcare NHS Trust) work together to deliver a collective vision. This role, hosted by Sandwell & West Birmingham NHS Trust, may require flexible working across the four partner Trusts to better meet patient and service needs.
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