An exciting opportunity has arisen for a Parts Advisor to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. This full-time role offers basic salary £28,000 - £32,000, OTE £36,000 and benefits.
As a Parts Advisor, you will be the key link between customers and parts supply, ensuring efficient service while maximising sales opportunities.
You will be responsible for:
Handle all parts enquiries via phone, email and in-person interactions.
Use electronic parts catalogues to correctly identify and source components.
Identify opportunities to upsell and promote special offers.
Process orders efficiently while maintaining accurate stock records.
Deliver outstanding service to both trade and retail customers.
Follow all payment handling and financial procedures correctly.
Maintain accurate customer records in the CRM system.
What we are looking for:
Previously worked for 2 years as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Automotive Parts Specialist, Automotive Parts Consultant or in a similar role.
Skilled in computer software, including EPCs & Kerridge.
Excellent customer service and sales skills.
Team player with strong communication abilities.
Shifts:
Monday - Friday: 9:00am - 6:00pm
1 in 3 Saturdays: 7:00am - Noon
What’s on offer:
Competitive salary
30 days holiday including bank holidays
Employer Statutory Pension Scheme
Free Class IV MOT per year
Mental Health First Aiders
Referral bonus
Personal Accident Scheme
Corporate uniform provided
Cycle to work scheme
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003