We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
This is an exciting opportunity to be part of the Information and Digital Directorate. We scope, build, and iterate digital products and services to support and enable FCDO to operate.
The FCDO is in a time of transformation. We are transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we are working to improve digital services to provide the best user experience.
As Lead Business Analyst, you will provide expertise and represent the FCDO and business analysis across government. You will build relationships with stakeholders to gain the insights we need to deliver impactful projects. You will manage a team of Business Analysts, ensuring that they have professional development plans. Plus, you will demonstrate and promote agile delivery and Government Digital Service principles in all new digital product developments.
As well as this, you will carry out a range of design tasks such as user research, process mapping and developing service scenarios to complete service experience. We would also like you to contribute to the development of the UK Labs team and ...