Job Description
* Manage the food and beverage service function of Gordon Ramsay at The Mere restaurant, ensuring efficient and professional service delivery in line with SOPs.
* Oversee cost-efficient colleague scheduling and maintain appropriate service levels according to business demands.
* Ensure team expertise in departmental service standards and consistently strive for the highest levels of guest satisfaction.
* Devise and maintain brand SOPs, continually reviewing products and services to enhance guest experience and financial performance.
* Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control.
* Establish and maintain a specialist team through effective recruitment, performance reviews, training, and development.
* Manage stock levels to balance guest needs and financial parameters.
* Stay aware of industry trends and competitors, adapting strategies accordingly.
* Assist with revenue and payroll forecasting, reporting, and budgeting as required.
* Ensure compliance with health and safety regulations, including risk assessments and fire safety procedures.
* Foster a positive team spirit by leading by example and conducting regular colleague appraisals.
* Maintain financial accountability through accurate reporting, payment processing, and budget awareness.
Please note that we believe in flexibility and multi-skilling, and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues.
Qualifications
* Proven experience in a Managerial role, ideally within a luxury or high‑volume environment.
* Qualification in Hospitality Management/Food & Beverage preferred
* Additional certification(s) in Food & Beverage will be an advantage
* Experienced in all aspects of restaurant and banquet service.
* Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results
* Excellent reading, writing and oral proficiency in English language
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people