Force
South Wales Police
Role Type
Police Staff
Business Area
Digital Services Division
Department
Digital Services Division
Location
HQ, Bridgend
Grade
SO12
Salary
£37, £42,612.00
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Permanent
Level of Welsh language ability required?
2
Shortlisting Date
12 March 2026
Interview Date
19 March 2026
Closing Date
05/03/2026, 15:00
Job Advert Description
Would you like a career like no other? If so… Join Us
South Wales Police brings together thousands of people with the same aim – to keep South Wales safe.
We want to be the best at understanding and responding to our community's needs. To do this we need the very best candidates from a wide range of backgrounds to apply to become part of our policing family.
We are looking for someone to #JoinUs as a Technical Development Officer in the Joint Digital Services Division.
Could you be who we are looking for?
About the team/Department you will be joining:
* The Joint Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities.
* The role will sit within the Business Systems branch of DSD which help support projects and the other branches of DSD.
* Our office is based at South Wales Police Headquarters in Bridgend, but we offer a hybrid working policy which supports working from your home.
About the role and your key responsibilities:
* The role will work on the Business Systems Team for both South Wales Police and Gwent Police, working as part of a dedicated team, within a controlled project environment, which tackles competing business demands, ensuring that systems operate efficiently and opportunities to develop and enhance service delivery are maximised.
* The Technical Development Officer will be responsible for the delivery of a comprehensive service, ranging from issues affecting user accessibility to more complex developmental challenges linked to systems and/or devices product/ service provision and upgrades
* You will manage a small team, and coordinate the incoming requests for system development
* The role will include using a ticketing system (Ivanti) to manage the day-to-day requests from end users
What skills and experience do we need you to bring to the role:
* Experience of gathering requirements and documenting as specification for development work
* Someone who is proficient in Microsoft applications, in particular M365 and Excel, and be experienced in using a variety of information management systems.
* Excellent oral and written communication skills and be able to communicate complex information to diverse audiences effectively
* Knowledge of project management processes, eg. Agile
* Time management skills to organise various pieces of work across the team
There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.
The successful Candidate must be willing to undergo vetting to MV/SC Vetting.
Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis
This is a guaranteed interview for Black & Asian candidates if meet minimum criteria of 3 in all competencies
If you would like any more information about the role, please contact Lisa Mason lisa.-
First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, Police staff application guidance | South Wales Police