We are looking for charming and thoughtful individuals with a passion for service excellence to join our team as a Front Office Assistant.
As a Front Office Assistant you will:
* Be highly courteous and give our guests a memorable welcome and lasting impression
* Provide exceptional service by demonstrating full knowledge of our products, services and facilities
* Ensure that the daily task list is completed effectively
* Work collaboratively with your colleagues to deliver captivating experiences
* Take initiative in accommodating our guests needs in a resourceful manner
Successful Front Office Assistants have:
* Excellent guest engagement skills
* An ability to bring the guest experience to life throughout the hotel
* Willingness to learn and work with IT systems quickly
* The ability to communicate and organize yourself in line with different guest expectations
* A good command of English is essential, a second language is advantageous
In return, we offer: