Homeless and Housing Solutions Officer
Redditch
Contract
£22.37 per hour PAYE or £30 per hour limited paid via Umbrella company inside IR35
Our client is looking for an experienced Homeless and Housing Solutions Officer.
Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management.
- Strong analytical and decision-making skills, with the ability to work in a high-paced environment.
- Excellent communication skills and the ability to work constructively in a team setting.
We have a number of opportunities we are recruiting for visit our website for more details colbernlimited co uk
Operational purpose
• On a case-by-case basis, provide a professional and compliant specialist customer facing
Homelessness and Housing Solutions service firmly focussed on the prevention and relief
of homelessness through a range of housing options delivered across a range of tenure
types.
• To be responsible and accountable for the Local Authorities operations in accordance
with its legal obligations to provide professional housing and homelessness advice
services in accordance with: Part VI & VII Housing Act 1996 (as amended); Homelessness
Reduction Act 2017; Welfare Reform, Safeguarding and the Children’s Act.
Main duties
• Deliver superior quality Homelessness and Housing Solutions and Advice Services that
are customer centric and have high regard for equality, diversity, understanding and
respect for people and their individual circumstances.
• Professionally and effectively manage a designated caseload by thoroughly assessing,
researching, analysing, and applying the most up to date case law to homeless
applications across all tenures to conclude a robust legal decision on behalf of the
Council.
• Ensure that any reports are written with a high degree of diligence, rationality, and
quality, so that legal decisions are “right first time”.
• Ensure that those applicants for whom the Council has a statutory duty to provide
temporary accommodation are placed into accommodation that best meets their needs
and in strict accordance with legislation and guidance.
• Be aware of the requirement for prudent control of expenditure, particularly for the
provision of temporary accommodation and use of grant funding, always acting with a
high degree of integrity and transparency and in accordance with financial regulation
and policy.
• Upon request, assist and support colleagues in the roles of providing temporary
accommodation to applicants under assessment with managing and monitoring the
licence agreement, including but not limited to, management of any breaches to the
terms of the licence, charges, and welfare benefits.
• Through casework, teamwork and partnership working, ensure that any housing solution
or package of solutions are wholly sustainable and that the expectations of both the
applicants and associated stakeholders are effectively managed.
• Maximise opportunities to nurture and develop relationships with Private Sector (PRS)
Landlords in the discharge of duties, ensuring that any such initiatives or schemes to
prevent homelessness in, or access to the PRS are maximised.
• Prepare and maintain accurate and up to date case files that provide management with
enough information to monitor, audit and report on individual and team performance
and for the Council to meet its duties to provide various statutory and non-statutory
submissions and returns.
• Ensure you maintain and share up-to-date knowledge of housing legislation including
the Housing Act, Homelessness Reduction Act, Codes of Guidance, case law,
safeguarding and other best practice.
• Be responsible and accountable for the performance of yourself, your team, and the
service, regularly reporting and feeding back on performance and being outspoken on
perceived risks or threats to the service or on any emerging opportunities to improve
what we do.
• Write reports and submissions that respond to requests for information and statistical
data from various sources, including management and other Council officers when
required.
• Operate in accordance with all Council policies, guidance, and codes.
Homelessness & Housing Solutions Officer JD & PS
Author: Housing, Tenancy & Advisory Manager
Date: October 2020
• Be responsible for risk management, ensuring both yourself and your colleagues are
safe.
• Nurture and maintain partnership work and collaborations with all internal and external
teams, agencies, and partners relevant to successful delivery of your service.
• Be responsible and accountable for effective and accurate operation of relevant IT
systems in relation to delivery of your area of the service.
• Be constructive and positive in your approach to work and supportive of your
colleagues.
• To think critically and challenge cultures, ideas, and ways of working to achieve a culture
of continuous improvement and efficient and dynamic service delivery
PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer