Overview
Customer Service/Sales Advisor
Salary: £34,270 OTE = £25,480 basic + uncapped commission
Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Belfast, where you'll assist customers, identify opportunities, and drive business growth.
Location: Belfast (BT1 postcode area)
Responsibilities
* Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
* Identify customer needs and recommend suitable products and services.
* Enhance customer engagement through tailored solutions and proactive sales approaches.
* Maintain a professional and friendly demeanour while delivering exceptional service.
* Achieve and exceed sales targets and performance metrics.
Who You Are
* Previous experience in customer service or sales is advantageous but not required.
* Strong communicator with excellent interpersonal skills.
* Comfortable working with multiple systems and technology-driven processes.
* Customer-focused, with a proactive and problem-solving mindset.
* Goal-oriented, thriving in a target-driven environment.
What We Offer
* Full-time permanent position (40 hours per week between 8am - 8pm Monday to Sunday - all scheduled at least 1 month in advance).
* Competitive base salary with unlimited earning potential through uncapped commissions.
* Extensive benefits, including exclusive discounts, well-being support, and dental plans.
* Structured scheduling is provided in advance for a balanced work-life routine.
* Comprehensive training and ongoing development to support your career growth.
* This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Belfast (BT1 postcode) office.
If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you!
Apply today and take the next step toward success!
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