Event Operations Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Kickstart your career Leicester City Football Club as Event Operations Manager! Contract Type: Permanent Hours Per Week: 37.5 Hours Do you have the drive and passion to make a real impact at Leicester City Football Club? If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you! About The Role & Who We’re Scouting We’re on the lookout for a passionate and skilled Event Operations Manager to join our squad at Leicester City Football Club. This position plays a key role, holding overall responsibility for the planning and delivery of all operational aspects of our in-house events, matchday activations and tour programme. The ideal candidate will have significant experience working in an Event Management (or similar) role, and knowledge of operating within a sports or large venue would be hugely beneficial. Additionally, a proven track record of managing a team consisting of both permanent employees and casual workers is critical, as the role requires a high level of organisation and coordination. Key responsibilities of the role include: * Working collaboratively to design and execute a strategic, year-round programme of LCFC events to drive commercial revenue, fan engagement, fan sentiment and wider brand awareness. * To manage the delivery of matchday activations to engage supporters and enhance matchday experience, providing operational and logistical support and working with relevant departments to ensure they are coordinated correctly and approved by the Safety Officer * To work with the Safety Team to ensure that all safety regulations and guidance is followed in relation to events and projects * To manage the delivery of non-matchday and close-season events, including staff events and supporting LCFC events offsite where necessary. * To manage venue dressing for specific events. * To manage LCFC Tours, delivering a tours programme that drives commercial revenue and a first-class supporter experience, including the operational planning and delivery of tours. * Working with Procurement, manage suppliers and contractors to ensure best value and service for all necessary event provision * Liaise with our catering partner and key departments across the business to deliver a first-class supporter experience. * To line manage the Events team and casual Events staff, developing the skills and expertise of individuals and ensuring delivery of the highest standards across the team. * To liaise with internal and external stakeholders including the management of various suppliers and contractors. * To attend any meetings, training sessions and courses that may be beneficial to you or your colleagues as required by the Head of Fan Engagement If you think your experience and skills match, and you’ve got the drive, energy, and skills to work in a fast-paced, high-performance environment, we want you on our team! About The Club Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021. Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry! Benefits Package Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits! One City. One Club. One Leicester. Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community. If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs. Next Steps We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights