About Loveday
Loveday is the UK’s leading provider of luxury senior living and care. We combine world-class hospitality with clinical expertise to create residences that feel like five-star hotels while delivering personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher focus on elegance, comfort and dignity. Members enjoy outstanding dining, bespoke lifestyle experiences and high standards of care, whether living with us permanently, staying for recovery or respite, or joining as Day Club members. Loveday is committed to excellence and innovation, investing in people, environments and services to set a new benchmark in luxury senior living.
Joining Loveday means being part of a dedicated, professional team who share the goal of delivering the very best in care and hospitality for our members and their families.
The 1150 Club – Loveday’s First Dedicated Health, Wellness and Rehabilitation Retreat
The 1150 Club offers a curated experience where rehabilitation and recovery are combined with five-star hospitality. It is set within 13 acres of landscaped grounds and provides discreet, restorative, and personal support for short-term or longer stays.
Rewards Package
* Paid breaks
* Company pension plan
* Health Care Cash Plan
* Access to Wagestream platform
* Access to Perkbox, discounts platform
* Opportunities for Training & Development
* Access to our Employee Assistance Programme
* Discretionary bonus
* Employee Recognition Programmes
* Death in Service benefit
* Scope for progression and promotion within the company as we grow from one Care Home to developing four new homes in London
* Employee Referral Scheme
Main Duties And Responsibilities
* Meet and greet guests on arrival in a warm and friendly manner
* Support the kitchen team to deliver first class Loveday dining experiences
* Prepare mise-en-place and ensure cutlery, plates and glassware are polished
* Set up tables according to the Loveday & Co Dining Standards
* Follow the service steps for each meal service
* Serve members and guests beverages and refreshments in all-day dining areas
* Maintain fridges and snack areas stocked
* Recognise regular visitors and interact warmly with families
* Maintain stock levels of consumables with support from the Hospitality Lead
* Check cleanliness in common areas and guest bathrooms; liaise with housekeeping to keep areas immaculate
* Respond to queries and direct clients as required, referring to the general manager as necessary
* Answer incoming calls and take or redirect messages
* Receive deliveries and sort and distribute post
* Monitor guests/clients via CCTV and door entry to manage access
* Keep reception area tidy and clutter-free
* Adhere to Health and Safety procedures
* Provide ad hoc support as required by the business
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK or obtain permits to work prior to application. Documented evidence of eligibility will be required during recruitment.
Loveday & Co is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Working variable hours (rota basis) to suit business needs, including evenings and weekends. The ideal candidate will be punctual, hardworking and quick to learn, with high attention to detail. Excellent communication skills, an outgoing personality and a positive work ethic are ideal, as well as good physical stamina & mobility.
Skills
* Experience in a customer-facing role with excellent customer service
* Experience in a high-end hospitality environment
* Understanding of luxury F&B in a 5-star service context
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Hospitals and Health Care
Note: This description reflects the Hospitality Assistant role at Loveday & Co and may include references to related opportunities. Referrals increase your chances of interviewing at Loveday & Co. Sign in to set job alerts for Hospitality Assistant roles.
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