Technical Claims Specialist, Hybrid Homeworking - Bradford Looking to come off the tools...? How about a better work life balance with a hybrid home working role...? Reactive Recruitment are working with one of the worlds largest vehicle warranty companies. Due to progression/internal movement, our client seek a number of Technical Claims Specialist to work flexibly from home and their Bradford offices once training period has been completed. Overview: Dealing with claims and incoming telephone enquiries received from customers, dealerships and the end users and providing a consistently superior customer service levels at all times by meeting or exceeding our customer’s expectations. Using their expert technical knowledge to authorise claims and negotiate claims payments for mechanical breakdown, parts and labour rates, which can often involve very high values. Duties: To ensure all telephone claims are processed proactively and efficiently within the limits of authority and in line with company policy and ensure claimants are informed of the status of the claim - where a claim is rejected or adjusted. Where requested to process claims payments within the limits of authority and in line with company policy and the terms and condition of the product. Using their technical expertise to make claims decisions. To deliver a consistently superior customer experience, ensuring that we have met all the customer’s needs, answ...