Job Title: Sales Administration & Customer Support Location: Long Crendon Contract Details: Full time, Permanent, Office based Salary: £28,000 - £30,000 per annum Hours: Monday - Friday, 9am - 5pm (45 minutes lunch break) About Our Client: Our client is a small but bustling company committed to delivering exceptional customer service and technical support. This is a fantastic opportunity for a motivated individual looking to grow within a supportive environment. Benefits & Perks: 25 days annual leave + bank holidays 10% Employer Pension Contribution Discretionary annual bonus Group Life Assurance Health Cash PlanResponsibilities: As a Sales Administration and Customer Support Agent, you will: Respond to customer enquiries via telephone, email, and chat Chase delivery issues with couriers Handle amendments to customer orders Manage product returns and warranty issues Process refunds Offer pre-sales product advice and technical support Recommend products and advise on suitability Conduct basic technical calculations Prepare quotations and proforma invoicesEssential Skills: Strong communication skills; confident in engaging with customers Ability to comprehend technical details and concepts Conscientious and professional with a high-energy approach Excellent written and verbal English skills Good numeracy skills A genuine interest in understanding how things work Proficient in MS Office suite...