Make a real difference in mental health care. Join our growing digital team.
Are you passionate about supporting mental health services and helping vulnerable people access the care they need? Do you bring strong administration skills, a proactive mindset, and a desire to be part of a warm, supportive team?
We are excited to offer an opportunity for a Project Assistant to join the Digital Intervention Team for Psychology, Royal Edinburgh and Associated Services (REAS).
In this varied and rewarding role, you will play a key part in delivering high-quality administration for our online digital therapy programmes and supporting the Psychological Therapies Groups service. Your work will directly contribute to improving patient access to effective, innovative mental health support.
What you’ll do
As Project Assistant, you will provide essential administrative and technical support for the Digital Interventions team and Psychological Therapies (PT) Groups Service. Your responsibilities will include:
• Acting as the first point of contact for enquiries
• Maintaining all databases and systems
• Referring and discharging patients via TRAK
• Providing admin and technical assistance to patients accessing digital therapy programmes
• Providing admin support to the PT Groups Services
• Supporting the Project Manager to deliver key service objectives
We welcome applications from candidates with strong administrative experience and excellent transferable skills. You will thrive in this role if you:
• Commitment to NHS Lothian’s Values: Quality, Teamwork, Compassion, Dignity, Respect, Openness, Honesty and Responsibility
• Have a friendly, professional manner and strong interpersonal skills
• Are motivated, organised, and able to work both independently and as part of a team
• Have a positive attitude to change and a commitment to delivering high-quality work
• Bring excellent attention to detail and the ability to work under pressure
• Can build positive working relationships with a wide range of stakeholders
Qualifications and skills:
• SVQ3 / HNC (or equivalent) in Business Administration or a relevant subject
• Experience in handling confidential communications and sensitive information, along with strong organisational and prioritisation skills in high-demand office settings, is essential.
• Previous experience with NHS systems such as TRAKcare and other relevant digital platforms is desirable.
• Strong oral and written communication skills, a self-motivated and proactive approach, and proficiency in Microsoft Office applications (Excel, Word & Outlook) is required.
• Candidates should also have experience working within a busy administrative environment, demonstrate a polite and courteous manner, and adopt a methodical, organise approach to tasks.
What we offer
• The chance to be part of an expanding Digital and Groups service as a key part of mental health care
• Full training and ongoing development to help you succeed in your role
• A friendly, supportive, and collaborative team environment
• The opportunity to make a meaningful impact every day
REAS provides a wide range of mental health services across Lothian and other health boards in Scotland, with many based on the Royal Edinburgh Hospital (REH) site.
Primary base: Western General Hospital
Additional rotation: One day per week at the Royal Edinburgh Hospital
If you’re motivated, compassionate, and eager to contribute to innovative mental health services, we would love to hear from you.
As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.
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Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: .
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.