Veterinary Reception – Part Time
We have an exciting new opportunity at The Vet Centre for a part‑time Veterinary Receptionist. This is a fixed‑term contract lasting approximately six months. Join a proud and dedicated team of pet care professionals.
Responsibilities
* Greeting clients and their pets with a friendly and professional manner.
* Scheduling appointments and managing the appointment calendar, including future appointments.
* Answering phone calls, emails, and other inquiries from clients.
* Collecting and updating client information in the database.
* Handling medication.
* Admin duties including scanning and organising paperwork.
* Processing payments and debt management.
* Cleaning.
Qualifications & Desired Skills
* Previous experience in a reception role is required.
* At least one year of demonstrable reception experience; veterinary or other practice experience ideal.
* Excellent communication and interpersonal skills.
* Passion for working with animals and their owners.
* Ability to work well within a team and independently.
* Strong organisational skills and attention to detail.
* Ability to multitask and prioritise tasks effectively.
* Knowledge of basic computer applications such as Microsoft Office.
* Highly self‑motivated with strong customer service skills.
Shift Pattern
* Up to 40 hours per week.
* Saturdays: 9 am – 12 pm.
* Sundays: 11 am – 1 pm.
* Rotas produced at least eight weeks in advance.
* Potential extra hours to cover holidays and sickness.
Benefits
* 6.6 weeks annual leave.
* Additional annual leave for your birthday added to your holiday allowance.
* Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay.
* Cycle‑to‑work scheme.
* Initiatives focused on employee well‑being.
* Learning and development opportunities via the IVC Evidensia Academy.
* Pawsome Benefits reward gateway giving discounts and cashback with hundreds of retailers.
* Pension scheme.
* Discounted staff pet care.
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