Account Coordinator (On-site)
Gi Group are looking for an Account Coordinator to be the face of our brand on-site at our Client location in Birmingham - Hams Hall. Reporting into your Account Manager, this role is about supporting your location in delivering performance results against KPI'S and delivering a first-rate customer experience. This is a varied role where no one day is the same, so if you are looking to work in a fast paced, fun and customer-focused office then this role could be for you.
Account Coordinator Responsibilities
* Develop and maintain an effective working relationship with client and candidates.
* Recruitment activities such as advertising, screening, interviewing, assessment days, right to work checks, reference checks and inductions.
* Conduct check in / satisfaction / re-book calls to all Flexible Employees.
* Implement activities to recognise and reward temporary workers loyalty & performance together with initiatives that contribute towards achieving a positive, productive and happy temporary workforce.
* Be the first point of call for your candidates and client in dealing with any questions and offering any support.
* Attend daily and weekly planning and staffing meetings, where applicable.
* Monitor staff quality, attendance and attrition levels.
* Allocate suitable candidates to shifts and book in according to the headcount plan.
* Payroll completion of onsite temporary staff.
* Maintain accurate filing system for both Working & Inactive candidate.
* Attend and participate in Team Meetings as required.
Account Coordinator Skills
* Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels.
* Excellent organisational skills.
* Flexibility to work outside of core hours when required for the needs of the business.
* Excellent time management skills.
* Team working.
* Ability to work on own initiative.
* Customer service skills.
* Ability to work under pressure.
* Client focused.
* Good communication skills.
* Good understanding of Employment Law.
* Hold a full UK Driving Licence.
Our Offer
£13.00 - £13.50 per hour
PM shift Wednesday to Friday 2pm - 10pm
Weekends – onsite / working from home (hours to be discussed)
This is a great opportunity for someone who doesn't want to work afternoon shift and is very flexible on the working hours. Weekly hours to be agreed, we can offer 28-40 hours per week.
Benefits
* Generous Annual Leave – 28 days
* Weekly Payment
At GI Group, we believe in the power of diversity and inclusion to drive innovation and success. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive.
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