Job Summary:
The Loch Rannoch Hotel is a thriving 4-star resort located in the stunning Scottish Highlands, offering a culinary experience that draws residents and non-residents alike. Featuring The Estate Room, our AA Rosette-awarded restaurant, and The Wild Brownie, a welcoming pub-style family dining space, our hotel is renowned for its exceptional offerings. Our drink offering extends throughout the day and evening in our Drawing Room and the Whisky Bar .
With our own 52 bedrooms, as well as 85 timeshare homes on the estate, other lodging options around Loch Rannoch and a takeaway service for the local market, this is a very busy operation, exceeding our own occupancy numbers. Our culinary program includes breakfast, lunch, afternoon tea, dinner, and takeaway options, making us a popular dining destination for locals and visitors. We aim to elevate and refine our offerings, setting ourselves apart as a leader in Scottish hospitality.
Were seeking an experienced and dynamic Food & Beverage Manager to lead our F&B operations, ensuring smooth service, exceptional guest experiences, and operational efficiency across all outlets. This is a key leadership role for a driven individual with a passion for hospitality and a strong understanding of high-volume operations.
What We Offer
Competitive salary, commensurate with experience .
Accommodation available, if required.
Pension contributions .
Access to discounted stays at the Loch Rannoch Hotel.
Bonus opportunities linked to performance.
Share of TRONC to reward outstanding contributions.
The chance to lead a dynamic team in one of Scotlands most stunning and popular destinations.
Key Responsibilities
Operational Management:
Oversee all F&B operations, including breakfast, lunch, afternoon tea, dinner, and takeaway services.
Ensure seamless and efficient service delivery across The Estate Room, The Wild Brownie and Drawing Room and the Whisky Bar operations.
Manage and coordinate F&B offerings for residents, timeshare guests, and non-residents, exceeding guest expectations at every touchpoint.
Team Leadership:
Recruit, train, and lead the F&B team, fostering a culture of excellence, collaboration, and guest focus.
Work closely with the Head Chef to ensure alignment between the front of house and kitchen teams.
Guest Experience:
Drive exceptional guest satisfaction by maintaining high standards of service and quality across all outlets.
Regularly review and refine offerings to enhance the hotels reputation as a premier dining destination.
Financial Management:
Oversee budgets for all F&B operations, managing labour, food, and beverage costs to ensure profitability in cooperation with the Head Chef.
Monitor revenue and implement strategies to maximize sales through upselling, promotions, and tailored marketing initiatives.
Health & Safety Compliance:
Ensure full compliance with all health, safety, and hygiene regulations, including maintaining up-to-date paperwork and SOPs.
Conduct regular training and audits to ensure standards are consistently met.
Event Coordination:
Plan and manage special dining events, group bookings, and seasonal offerings, ensuring smooth execution and guest satisfaction.
Work with the sales and marketing director to promote F&B events and services to the local market and beyond.
What Were Looking For
Experience:
Proven experience as an F&B Manager in a 4-star hotel or similar high-volume operation .
Strong knowledge of whisky and cocktails as well as fine dining& pub dining.
Leadership Skills:
A hands-on leader with the ability to inspire, manage, and develop a large, diverse team.
Strong interpersonal and communication skills, with the ability to build positive relationships with staff, suppliers, and guests.
Operational Expertise:
Solid understanding of F&B operations, including inventory management, cost control, and financial reporting.
Excellent organizational skills and attention to detail, with the ability to manage multiple outlets and services.
Attributes:
Passionate about hospitality and committed to delivering exceptional guest experiences.
Adaptable and solutions-focused, thriving in a fast-paced, high-pressure environment.
Creative and innovative, with the ability to identify opportunities for growth and improvement.
About Us
At the Loch Rannoch Hotel, we pride ourselves on being a busy and vibrant operation that attracts guests from near and far. Our F&B Manager will play a critical role in ensuring the continued success of our outlets, helping to drive standards and solidify our reputation as a top dining destination in the Highlands .
If youre a passionate and experienced F&B professional ready to take on a rewarding and challenging role, apply now to join our team!
TPBN1_UKCT