Senior Hire Manager / Head of Hire
Location: Northamptonshire with UK-wide growth remit
Hours: Mon–Fri, 40 hours per week,
Role Overview
We are seeking an experienced Senior Hire Manager / Head of Hire to lead and grow the Hire function. Starting with the Northamptonshire operation, you will build and develop a scalable hire model to support rapid UK-wide expansion. Experience in Forklifts, MHE, or Plant Hire is essential, and knowledge of Protean is highly advantageous.
Key Responsibilities
? Lead, manage, and develop the Hire team, establishing a structure for national growth.
? Oversee all short-term hire operations including scheduling, customer communication, transport booking, quotations, and invoicing.
? Drive commercial performance, ensuring strong utilisation, margins, and customer satisfaction.
? Build and maintain supplier and cross-hire partnerships.
? Ensure accurate and efficient administration across hire and sales processes.
? Work closely with sales and service teams to streamline customer and equipment workflows.
? Champion CRM and systems usage, ideally including Protean, and support continuous improvement initiatives.
Skills & Experience
? Senior-level experience in Forklift, MHE, or Plant Hire.
? Strong leadership and team development skills.
? Comfortable leading through change and growth.
? Excellent communication, customer focus, and organisational ability.
? Competent with Microsoft 365 and CRM/service systems (Protean desirable).
What's Offered
? Competitive senior salary
? 24 days holiday + 8 statutory
? Pension contribution
? Strong commitment to personal development
? Supportive culture with long-standing traditions
Please apply today for a confidential conversation.
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