Your new Role Are you passionate about delivering excellent customer service and administration? My client is looking for a proactive and organised Customer Coordinator to join a friendly team of 4-5 professionals. About the Role As a Customer Coordinator, you'll be the first point of contact for customers, handling queries over the phone and ensuring their concerns are resolved efficiently. You'll be responsible for updating customer records using in-house systems and spreadsheets, and collaborating closely with your team to maintain a high standard of service. Working in a fast-paced environment. Key Responsibilities Responding to customer queries via phone and email Logging and updating customer information accurately Using internal systems and Excel spreadsheets to manage data Liaising with internal teams to resolve issues Supporting a collaborative team environment This is an on-site role Monday to Friday based in BirchwoodIdeal Candidate Strong communication and problem-solving skills Confident using IT systems and Microsoft Excel A team player with a customer-first mindset Organised, detail-oriented, and able to manage multiple tasks Must be able to work in a fast-paced and high-volume environment What you need to know - £13-14phr holiday pay - Weekly pay - On site in Birchwood Monday to Friday - 37.5 hours per week can be flexible on starting times. - Immediate start - Interview to be held ASAP What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)