JOB TITLE: Admissions Assistant
REPORTS TO TITLE: Admissions Manager
BUSINESS FUNCTION/ SUB-FUNCTION: Admissions – International
LOCATION: Greenford – UK OR Manchester – UK
Shift: 9:00 AM – 6:00 PM/ 8:00 AM – 5:00 PM
ROLE PURPOSE
The Admissions Assistant provide administrative and operational support to the admissions team, ensuring smooth processing of applications, document management, and general assistance to the admissions process. Fluency in English and French is must.
ROLE and RESPONSIBILITIES
* Document Management: Assist in the organization, maintenance, and accurate tracking of admissions documents and records, ensuring they are readily accessible and up to date.
* Applicant Correspondence: Communicate with applicants regarding document requirements, missing information, and application status, providing timely and helpful responses.
* Data Entry: Accurately enter and update data related to admissions applications, processing, and applicant interactions within the department's systems.
* Administrative Support: Provide administrative support to Admissions Officers and Senior Admissions Officers, including scheduling appointments, preparing documents, and assisting in administrative tasks.
* Applicant Support: Offer assistance and information to applicants regarding the admissions process, requirements, and procedures, ensuring a positive applicant experience.
* Collaboration: Collaborate with team members to streamline administrative processes and contribute to departmental efficiency.
* Record-Keeping: Maintain accurate and organized records of admissions decisions, applicant communication, and document submissions.
Essential Skills and Experience
* Relevant years of experience processing applications for international institutions.
* Excellent communication and customer service skills.
* Strong attention to detail and ability to work accurately under pressure.
* Ability to work independently and as part of a team.
* Proficiency in relevant computer applications, such as Microsoft Office and visa application systems.
* Fluency in both English and French is mandatory.
* Fluency in any additional languages is an advantage.
* Strong knowledge of immigration regulations and visa processing procedures is preferred.
OTHER INFORMATION
The Admissions Assistant will also be expected to demonstrate their commitment:
* To GEDU values and regulations, including equal opportunities policy.
* The GEDU’s Social, Economic and Environmental responsibilities minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy.
* To their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
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