About the Role:
We are seeking a Field Service Engineer to join our Stirling depot, covering North East Scotland.
What you will be doing:
* Service and repair Volvo construction equipment and related machinery.
* Identify mechanical issues using technical knowledge and diagnostic tools, advising customers accordingly.
* Seek additional revenue opportunities and promote aftermarket solutions.
* Work within quotations and time guides, notifying management of additional work needs.
* Install software updates as released.
* Complete electronic reports, tablet inputs, and timesheets in real-time with detailed work descriptions.
* Order and return parts as necessary, maintaining parts in a clean condition.
* Work overtime and respond to call-out requests as needed.
* Attend relevant training courses.
Requirements
Knowledge, Skills, and Experience:
* Formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or related discipline (e.g., NVQ 3/C&G).
* Experience in repairing and maintaining heavy construction equipment, with technical competence in diesel engines, transmissions, hydraulics, and electrics.
* Strong diagnostic and troubleshooting skills, with a good understanding of hydraulics, electrics, and EATS.
* Effective communication skills with colleagues, management, and customers.
* Cost-conscious mindset to maximize profitability.
* Problem-solving skills and high diagnostic capability.
* Proficiency with computer systems and Outlook.
* Attention to detail and conscientiousness.
* Responsibility, reliability, honesty, and trustworthiness.
* Ability to understand technical literature and systems.
* Located within 20 miles of Aberdeen.
Desirable:
* Experience in Welding and Fabrication.
Benefits
We offer a competitive salary along with a range of benefits:
Health & Wellbeing:
* Health Cash Plan for prescriptions, glasses, dental, physio, and more.
* Free Physio via phone or video.
* 24/7 private GP service.
Life Outside Work:
* Enhanced Sick Pay.
* Family Leave including maternity, paternity, and adoption leave.
* IVF support.
* Retirement support with bonuses and phased retirement options.
Financial Perks:
* Matching pension contributions up to 5%.
* Car leasing schemes.
* Cycle to Work scheme.
* Discounts on groceries, holidays, and shopping.
Team Engagement:
* Refer-a-friend bonus.
* Long service awards from three years.
* Paid volunteering days.
* Christmas shutdown holiday.
* Opportunities through Employee Council, Social Committee, and awards.
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