We are seeking an enthusiastic and proactive Learning & Development (L&D) Manager to join our team on a part-time basis. This role focuses on fostering the growth and development of our employees across all functions and all locations. Working closely with individuals and their managers, the L&D Manager will design and implement initiatives to support career progression, training, system proficiency, and regular feedback practices. This is a permanent part time position working 20 hours a week with flexibility depending on business needs. Key Responsibilities: Training and Development: * Identify training needs across the business, and design and deliver non-sales-based training programs. * Research and recommend external training programs where appropriate. Career Progression: * Work with individuals to identify career goals and create development plans. * Support managers in aligning team goals with career development opportunities System Training (Including CRM): * Develop and deliver training programs for core business systems, including the CRM and ATS platforms. * Create user guides, reference materials, and e-learning content for employees. * Provide ongoing support and refresher training to ensure system adoption and proficiency. * Work closely with IT and department heads to implement updates and ensure new features are effectively communicated and utilised. * Appraisals and Feedback: * Assist the appraisal process, ensuring it is timely and constructive, and continuously improved. * Monitor compliance with appraisal and meeting schedules. The Individual: * Proven experience in learning and development, HR, or a similar role. * Desirable to have experience designing and delivering training on systems such as CRM, ATS, or other business software. * Strong understanding of training design and delivery methods. * Excellent interpersonal and communication skills, with the ability to engage individuals at all levels. * Knowledge of performance management and appraisal best practices. * Proactive and solution-oriented mindset. * Empathetic and approachable, with strong listening skills. * Organisational and time management skills to handle multiple priorities effectively. * Desirable to have experience of apprenticeship training schemes and other government funded training programmes. Compensation and Benefits: * An attractive salary & benefits scheme * Career development and financial support for professional development qualifications * Private health care * Staff trips abroad