Elective Bookings Officer (Band 3) 24 hours per week | 12-month Fixed Term Contract or Secondment
An exciting opportunity has arisen to join the Gynaecology Waiting List Bookings Team at Frimley Park Hospital as an Elective Bookings Officer.
In this vital role, you will play a key part in supporting patient care by coordinating and managing elective inpatient bookings. You'll be responsible for scheduling and rescheduling procedures, ensuring patients receive timely and efficient service throughout their pathway.
Based at Frimley Park Hospital, this position offers a dynamic and supportive working environment where no two days are the same. You will work both independently and as part of a dedicated team, contributing to the smooth running of the service.
What we're looking for
* Strong organisational and communication skills
* Ability to manage multiple tasks with accuracy and attention to detail
* A proactive and flexible approach to work
* Team player with the confidence to work independently
Main duties of the job
* Demonstrate excellent communication skills, with confidence in handling both internal and external telephone enquiries.
* Have a flexible and proactive approach to work, with the ability to prioritise tasks and work effectively both independently and as part of a team.
* Show strong attention to detail, particularly in the accurate collection and recording of data.
* Understand the importance of meeting local and national targets and contribute positively to achieving them.
Eligibility and Visa Sponsorship
Applicants must already hold the right to work in the UK for the full duration of the contract.
Qualifications
* GCSE English and Maths pass or equivalent
* ECDL or equivalent
* NVQ Level 2 Administration or equivalent practical knowledge
Experience
* Experience of working in a hospital or busy office environment.
* Call centre experience
* NHS experience
Skills and Knowledge
* Good communication skills both verbal and in writing
* Demonstrate attention to detail and accuracy when completing tasks
* Ability to work under pressure
* Ability to work using own initiative
* Excellent customer service skills and evidence of dealing with telephones and meeting targets
* Good knowledge of NHS targets
* Knowledge of clinical and surgical procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£17,348 to £18,464 per annum incl HCAS
#J-18808-Ljbffr