Customer ServiceAdministrator Worksop SALARY AND BENEFITS: £12.50ph Working Patterns: Any 5 of 7 days, 8 hours per day with an average of 40 hours as an average working week.Between 6am and 6pm ROLE INFORMATION: Proactive and reactive communication with customers Investigating and solving customer problems in a timely manner, escalating to the Customer Services Manager where required Liaising with planning and transport regarding late and failed deliveries as well as re-booking Supporting the continuous improvement of customer services department Chasing for any PODS that are not received for deliveries, ensuring that everything is received and is compliant. Contacting delivery points for follow ups. Debriefing site transportation system accordingly to match the paperwork received. YOU WILL POSSESS THE FOLLOWING SKILLS At least two years experience in a similar role is essential. Own transport is preferable or able to get to site. Confident manner on the phone as you will be speaking to customers. Work effectively as part of a team. Knowledge of Microsoft Packages. Efficient with inputting data on to systems. Generating accurate and timely reports. Well Organised and capable of managing tasks. Good Numerical and IT Skills. For this roleYOUwill ideally be based within a 30-minute commute of Worksop. Please apply online with your CV and if you have any queries, please contact the office on 01924 364236.