An exciting opportunity has arisen within Alexir Brands, our specialist high end gifting departmentwithin theAlexir Partnership based at our Uckfield site.
We are looking for a dedicated, hardworking individual to join our friendly team. This role offers a unique opportunity to manage relationships with key accounts, oversee stock management, and support the production of bespoke gifts and hampers. You will be a crucial part of our operation, ensuring smooth communication between our suppliers, design teams, and clients to deliver a premium product through our brand ‘Todhunter England’.
This role will provide the training & opportunity for progress within the Alexir Partnership for the right candidate.
Key Responsibilities
* Building strong relationships with key UK retail and corporate clients.
* Building relationships with international suppliers to add value to the Todhunter collection.
* Raising purchase orders (POs) and ordering components from suppliers to meet production requirements.
* Managing Alexir Brands’ stock and supporting with production planning to ensure timely delivery.
* Working closely with key retail customer service teams to resolve queries.
* Learning the financials of the business to raise costs to external customers.
* Investigating and resolving customer, supplier, and production queries.
* Working with the Todhunter Design team to support initial design work, photoshoots, and creative projects.
* Support marketing activity alongside the team
* Assisting with Todhunter social media and e-marketing streams.
* Uploading new gifts to Todhunter and other e-commerce websites.
* Working on-site with key suppliers during the Todhunter Christmas season.
* General office administration as required.
Ideal Candidate Profile
We are seeking a career-minded, proactive, and ambitious professional who thrives in a fast-paced environment
* Confidence working with customers and suppliers
* A positive “can-do” attitude with a proactive approach to problem-solving.
* Self-motivated, able to work independently and as part of a team.
* Excellent attention to detail and ability to manage multiple tasks efficiently.
* Good customer service skills with a professional and approachable demeanour.
* Proficiency in Microsoft Office applications.
* Previous experience in a manufacturing environment is preferable.
* Experience in Gifting is beneficial but not essential (full training provided).
* Ability to work to tight deadlines in a high-pressure environment.
Job Type: Full-time
At Alexir Brands, we work with Major UK and International brands to create high-quality gifts and hampers for the UK market place. Our environment is friendly, team oriented & supportive & fast paced.
* Modern office with a strong team spirit and camaraderie.
* Supportive, team-focused culture where collaboration is encouraged.
* Fully trained and experienced team with high attention to detail and skill development.
Employee Benefits
* Employee Ownership Scheme: After one year of service, employees become Partners in the company and share in annual profits.
* 24 days holiday per annum (excluding bank holidays).
* Pension Scheme & Death in Service Benefit.
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