Operations Manager Location: Stafford Salary: £60,000 – £70,000 per annum (depending on experience) Bonus Benefits We are seeking a driven and experienced Operations Manager to join a thriving SME based in Stafford. This is a pivotal leadership role with the autonomy to influence operations, improve efficiency, and shape the future of our warehousing function. About the Role: Reporting directly to the Managing Director, you will oversee all operational activities across warehousing, goods-in, dispatch, and quality assurance. You will be instrumental in driving operational excellence through strong leadership, process improvement, and the implementation of modern systems. Key Responsibilities: Lead and execute strategic operational initiatives in line with business growth objectives Manage day-to-day warehousing operations, including goods-in, despatch, and quality assurance Develop and lead a high-performing team with a culture of accountability and continuous improvement Implement and manage new IT systems to enhance productivity and workflow Oversee departmental budgets and drive cost-efficiency across all operational areas Establish and monitor clear KPIs to ensure consistent performance and service levels Ensure compliance with all health & safety legislation, industry standards, and company procedures Champion continuous improvement across operations, promoting efficiency and innovation Requirements About You: Proven experience in operations or warehousing management, ideally within a consumables or fast-paced environment Strong leadership and coaching ability with a collaborative and practical approach Demonstrable experience in delivering operational efficiencies and driving continuous improvement initiatives Solid understanding of Lean principles, 5S methodology, and Six Sigma tools and techniques Comfortable implementing systems and change within a growing business Commercially astute with excellent problem-solving and decision-making skills Outstanding communication and interpersonal abilities Benefits What We Offer: Competitive salary: £60,000 – £70,000 per annum (dependent on experience) Profit-related bonus scheme Private healthcare and NEST pension 23 days’ holiday plus statutory bank holidays Free lunch provided daily Standard working hours: Monday to Friday, 7:30am – 5:00pm (with flexibility as needed) A supportive team environment within a forward-thinking and ambitious company