Cluster Corporate Sales Manager
Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced Cluster Corporate Sales Manager who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or a move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
As Sales Manager, you will report to the Cluster Director of Sales, Glasgow. You will guide and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.
Benefits
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata hotels
30% off Friends & Family rate, SAYE (Save As You Earn Scheme
Pension access (Ask your HR Manager for local pension information)
Performance-related bonus plan
Development Opportunities through our Dalata Academy- to support your career journey
Free employee meals on duty
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme
Cycle to Work Scheme/Transport Schemes
Staff Appreciation Initiatives, fun team-building activities and regular charity events
Key Duties and Responsibilities
Effective account management of key corporate accounts, ensuring the hotels capitalise on all opportunities from these existing accounts.
Source and win new business from the local corporate markets
Identify new global RFP opportunities and submit strong business cases for your hotel.
Represent the hotels at sales team meetings, internal & external customer-led events as appropriate.
Adoption of all available tools to support efficient ways of working, including CRM, BI Tool, Market Intelligence Tools and Solver
Customer Facing- Owned Segments
Develop and nurture relationships for the hotels with key national & global clients through ongoing account management.
Collaborate with CDOS and the wider Sales team with a proactive sales strategy to generate new business and accounts for all hotels.
To participate fully in all sales activities, including telesales, sales calls, corporate entertaining, fam trips, social events, and overseas sales trips, as necessary.
Identification and management of new opportunities in your market in line with the hotel strategy and across the wider Dalata portfolio.
Collaborate with the Account Management Team to nurture existing and secure new opportunities following the Dalata sales process.
Planning & Forecasting
Collaborate with CDOS on rate strategy, forecasting for owned segments and identifying & analysing opportunities to ensure they fit with the hotel's business strategy.
Undertake monthly corporate tracking of corporate accounts in the hotels to monitor production and, more importantly, to identify any decreases and take necessary action to remedy.
Analysis of GDS production reports & market intelligence information to develop this business channel for the hotels.
Timely production of monthly & ad hoc reports.
Execute actions from quarterly sales activity plans to support business needs.
What You Will Need:
Minimum 2 years experience working within a similar position in hotels
Effective communicator
Be commercially aware with strong analytical skills, be able to understand key business indicators and competitive trends
Excellent organisation and planning skills
Ability to develop and build long-lasting relationships through account management, and promote cross-selling into the Dalata hotel group
Experience of working with global clients & agencies
Sales-focused and results-driven
Knowledge of the Glasgow market is essential
Confident, ambitious, and proactive in approach.
About us
Dalata Hotel Group We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application.
At Clayton Hotel Glasgow, everything we do is a little more personal.
Whether thats getting to know you a little more or in the small gestures that make your stay that bit more memorable. Were always dedicated to experiences that are all about you. Located on the banks of the River Clyde, a short stroll from Buchanan Street shopping district, Glasgow Science Centre and OVO Hydro and Scottish Events Campus its a place with everything from food, culture and entertainment. With excellent transport links right on our doorstep, Clayton Hotel Glasgow is the perfect base to connect across the city.
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