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Sales support administrator

Nottingham (Nottinghamshire)
Permanent
Optima Recruitment
Sales support administrator
£28,000 - £30,000 a year
Posted: 7h ago
Offer description

Sales Support Administrator

Location: Nottingham
Salary: £30,000
Hours: Full time

Benefits:

26 days holiday plus 8 bank holidays
Career progression
Free parking
Friendly and Supportive teamAbout the Company

Our client is a well-established organisation operating within a specialist technical and manufacturing sector. The business supplies precision-engineered products and associated services to a global customer base across regulated and quality-driven industries.

About the Role

The Sales Support Administrator is a key position within the commercial team, providing structured support across sales, service, and technical enquiries. This is a busy and process-driven role requiring strong attention to detail and the ability to manage multiple enquiries simultaneously.

Key Responsibilities

Managing a high volume of incoming customer enquiries (email and telephone)
Responding to technical queries by identifying appropriate parts, components, or solutions
Preparing accurate quotations and pricing information
Issuing product specifications, technical documentation, and supporting information
Assisting in the preparation and administration of service or maintenance contracts
Liaising with internal technical and operations teams to ensure accurate information is provided
Maintaining CRM systems and ensuring all records are updated accurately
Following established processes and procedures to ensure compliance and consistency

About You

Have experience in a technical sales support, internal sales, or customer service role
Be comfortable interpreting technical products, systems, or component-based solutions
Demonstrate strong organisational skills and a methodical approach
Be confident managing high volumes of enquiries while maintaining accuracy
Have excellent communication skills and a customer-focused mindset

How to Apply

To apply for the Sales Support Administrator position, click Apply Now and upload your CV. A member of our recruitment team will be in touch to discuss next steps

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