Application Support Analyst page is loaded## Application Support Analystlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2407## **Who we are**Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.Our values of integrity, community and alignment are the guiding principles that influence our behaviour. These values help us make decisions and shape our interactions with others.## **The role**This role is accountable for supporting the investment business and related functions by providing stable applications and making sure investment data is reliable, timely and of excellent quality enabling the investment business to perform their roles to secure members futures. The remaining time will be spent supporting the rest of the investment business processes, applications and change projects.## **The person**We are looking for someone with good technical ability, who has previous experience of working in investment management as part of a rapidly changing environment. The successful candidate will have production support experience to meet the varied requirements of our Investment Business. As an ASA, you will encourage the team to build trusted relationships with the business and external partners. You will look to proactively identify support trends and problematic processes and provide solutions to reduce support where possible. Experience of Microsoft SQL Server, Power BI, Python, supporting APIs and PowerShell would be a distinct advantage. Additionally, any knowledge of Windows Server, SFTP and supporting Microsoft Azure workloads would be useful.We are looking for an individual who has a strong work ethic, is self-directed and can take ownership of tasks. The individual will be expected to act exemplary towards colleagues, expressing a positive can-do attitude and seeking to achieve exceptional standards in service delivery. As well as be an effective communicator, who is keen to resolve application and technical problems with the ability to balance priorities and work to deadlines. This role will suit someone who looks to take a collaborate approach to tasks to ensure best solutions and knowledge sharing.## **What we can offer you**## **Rewarding you*** A competitive salary* 28 days annual leave plus bank holidays* Generous annual bonus plan* We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay* 4x Life Assurance cover## **Heath & Wellbeing*** Employee assistance programme* Heath cash plan* Eye care vouchers* Flu vaccination## **Lifestyle*** We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave* Buy and sell holidays* Give as you earn scheme* Paid volunteering days* Flexible half days leave* Electric vehicle leasing* Cycle to work scheme## **Next Steps**Please apply for the apply button or visit by 15th April 2026 .***Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life***
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