Overview
Account Executive position at M3, Abingdon-On-Thames, England, United Kingdom. To proactively build and maintain customer relationships by delivering highly successful campaigns and maximizing revenue streams for M3(EU). You will be the link between the customer and the Company.
About the Company
M3 is the global leader in digital solutions in healthcare. We work with a range of sectors including healthcare, life sciences, pharmaceuticals, biotechnology and charities; services provided to these sectors include market research, medical education programs, promotional programs, clinical development, job recruitment and clinic appointment services. M3 has grown by more than 20% year-on-year for the past 15 years, achieving over 1 billion dollars in revenue annually. Founded in 2000, with start-up investment capital from Sony, M3’s mission is to make use of the Internet to increase as much as possible the number of people who can live longer and healthier lives, and to reduce as much as possible the amount of unnecessary medical costs.
Key achievements include: Named in Fortune’s 2020 Future 50; ranked in Forbes’ 2020 Global 2000; M3 is the only company incorporated after 2000 to be included in the Nikkei 225 Index; listed in Forbes’ Asia’s 200 Best Over a Billion in 2019; launched the M3: Stop COVID-19 Fund in 2020.
Job Description
To proactively build and maintain customer relationships, by delivering highly successful campaigns and therefore maximising revenue streams for M3(EU). You will be the link between the customer and the Company.
Essential Duties And Responsibilities
* Establish and maintain excellent customer relationships through regular close contact, including face-to-face meetings, telephone and email communication
* Manage a portfolio of customers in conjunction with the senior sales leads, gaining an in-depth understanding of their business issues and how M3 can help address them
* Maintain a detailed understanding of your account portfolio
* Develop and maintain thorough account plans for each customer
* Work closely with internal teams to ensure that the customer is receiving the highest level of service and excellent delivery of campaigns
* Actively discuss opportunities within the team to increase the services offered to your portfolio, increasing the revenue generated from it
* Gather, monitor and analyse campaign performance data, providing detailed and meaningful information back to the customer
* Responsible for generating awareness within clients of developing capabilities of M3
Qualifications
* Proven ability to build strong client relationships and surpassing expectations
* Experience of managing accounts and relationships for multiple customers
* Experience in managing campaigns, coordinating team members, developing timetables and setting deadlines to achieve objectives
Benefits
* 25 days annual leave
* Participation in an annual bonus scheme linked to the profitability of the business
* Pension 4%/4% employee/employer contributions of qualifying earnings
* Company’s medical cash plan with access to subsidised gym membership and staff discount scheme
* Cycle scheme
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management
Industries
* Technology, Information and Internet
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