Team: Quality Assurance Service
Base: County Hall, Exeter
This is an excellent opportunity for a skilled and experienced practitioner to join our Quality Assurance Service by playing a key role in shaping and advancing a culture of continuous improvement and high performance across the organisation.
The Quality Assurance Reviewing & Safeguarding Service (QARSS) plays a crucial role in upholding high standards across safeguarding practices within the county. The service offers dedicated support and guidance to colleagues, promoting continuous improvement that aligns with strategic goals.
At QARSS, we are committed to ensuring that children, their families, and partner agencies actively shape the planning process. We encourage meaningful engagement through child-focused conferences and reviews, and we gather valuable insights via the Single Feedback Form to strengthen our approach.
Within our QA Team, we oversee the organisation-wide monthly audit cycle, ensuring consistent moderation across all service areas. We take pride in delivering high-quality oversight, supporting auditors in developing their skills, conducting rapid reviews, and driving practice improvement through targeted feedback and collaboration with the academy.
About the role
This role offers the opportunity to develop a broad knowledge base and strengthen your reflective practice. Involvement in the oversight of serious incidents provides valuable insight into multi-agency collaboration and the management of complex cases. It serves as a strong foundation for progressing into more advanced leadership roles.
Working closely with your Team Manager, you will support the whole service monthly auditing cycle through moderation of audits as well as providing service specific feedback.
Wider work within the team includes completing dip sampling of areas of practice, providing reports on thematic audits, and supporting service led learning reviews through auditing and chronology compilation.
You will also contribute to closing the learning loop through our link work with our Social Work Academy, making recommendations to policy and practice to improve services for the children and families that we work with.
You will champion high standards of professional social work practice, by encouraging and supporting opportunities for reflection and learning and delivering the findings of thematic auditing work in line with our restorative practice framework. You will also assist in evaluating the effectiveness of the learning and recommendations that have been implemented as part of Devon’s journey of growth and improvement.
A key function of our team is supporting Senior Managers during Ofsted inspections by providing up-to-date reviews and data on priority areas of focus.
Presence in the office will be required to embed positive relationships from the outset. This is complimented by our hybrid working model, whilst still delivering the best possible outcomes for children and young people.