Digital - Delivery Manager
Rate: £506
Clearance Required: BPSS
Duration: 4 months
Location: Telford - 2 days on site
Job Description:
Facilitate and run team ceremonies:
Standups (currently the team self organises this with the support person running, but the DL sometimes helps keep on track)
Demos/workshops (again, team self organises)
Retrospectives
Refinements and planning (usually led by the PO)
Post Mortems/Security Incidents (if required)
Orchestrating the pairing rotas and records
Managing the Support rota (this is set up as recurring Google calendar events)
Monitor team dynamics and facilitate engagement and review of the Team Charter and team processes
Maintaining the DOG (timesheets) tracker for Consultants
Attending the cross-platform standup (Scrum of Scrums), providing updates to stakeholders and feeding back to the team
Triaging Platform Support tickets (as per the Triage Rota)
Communicating out the current state and intent of the team (e.g. drafting the monthly digest, supporting the PO at Platform Priorities)
Onboarding/Off boarding new starters and leavers new team members
Managing the requirements for team members through supplier agencies
Managing access and permissions for the team
Ensuring Apprentices and Permie engineers have a positive learning experience
Line Management and learning plans for HMRC Civil Servant team members (e.g. apprentices and industrial placements
Building and maintaining relationships with suppliers
Coaching on appropriate tools for getting things done
Solving problems, removing blockers and managing dependencies
Running experiments on behalf of the team to support definition of work or process change
Protecting the team from distractions and disturbances
Maintaining team motivation and building team capability to deliver the roadmap
Assisting the PO with:
Writing stories
Communicating with the team's stakeholders
Making judgement calls on priorities
User research and representing the team's customers
Prioritising the backlog
Establishing and maintaining the roadmap and vision for the team's products
Standing in when the PO is unavailable (arranging pre/post-holiday handover)
Attending DL CoP and collaborating with Platform DLs on continuous improvement initiatives
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